Direct Care
Pay Per Incident email support
ServersCheck Community Support
Interact with our user community
Hardware Repair
Request a product repair
How-It-Works
Product explaining videos
Manuals & guides
PDF step by step manuals
Downloads
Software & firmware updates
Free (Community) Support
Free tech support for ServersCheck is provided by fellow users to you through our online community forum.
Community Forum
Professional Support
Direct Care is a Pay-Per-Incident support service. It enables you to interact via email. Response time is next business day (MON-FRI).
Direct Care
15 Day Complimentary Setup Support
Recently purchased hardware direct from us? Enjoy a 15 days complimentary installation support from the date of the shipment of the products.
Go to your order page to open a support ticket.
Warranty Repairs
Need a warranty or out-of-warranty repair? You can request a repair from your myInfraSensing account after registering your hardware.